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Follow-up study for T-Mobile
Following on a previous study for T-Mobile in April, we worked with the client team again in June to test the ideas for new mobile internet services that were developed in response to the results of...
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Urban Creatives: young and switched on
For Bigga Fish and BANG Radio we set up and managed a youth study in London with an experimental approach. We first trained and coached a panel of 5 young researchers in conducting interviews with...
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User-led service opportunities for Sony
In close collaboration with Radarstation, STBY conducted a qualitative consumer research for Sony, exploring opportunities for new service concepts beyond their traditional market. The client team...
View ArticleInclusive Design partnership
For clients who require inclusive design facilitation, we work in collaboration with the one of the world’s leading experts in inclusive design, the Helen Hamlyn Centre at the Royal College of Art in...
View ArticlePlease play the building
This Sunday we were at the Roundhouse in Camden to explore David Byrne’s installation Playing the Building. In a totally empty central hall a small organ stands in the middle, with its guts ripped out....
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Man + Humanity Masters of Design Eindhoven
Over the past academic year Bas has been tutoring at the Design Academy in Eindhoven for his second year at the Man + Humanity course. This July all ten of his students graduated with each an...
View ArticleLaunch AMSI – Amsterdam Centre for Service Innovation
On 3 September an ambitious new centre for Service Innovation was launched in Amsterdam. The key focus of AMSI is education and research on management of service innovations. Various speakers during...
View ArticleService Design workshop in Cambridge
Geke participated in a workshop on Service Design at the HCI2009 conference in Cambridge. The participants had a wide range of backgrounds (service systems, service design, services marketing) which...
View ArticleService Design Reading Circle
On Tuesday 8 September the Service Design Reading Circle will get together again after a short summer break. This time we will discuss blogs related to Service Design. Everyone is free to suggest the...
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Belonging & Belongings
As part of our ongoing international research collaboration with Kyoto University of Art and Design, we have initiated a new project blog. The multi-disciplinary research project Belonging &...
View ArticleDesign Research for Service Innovation
Our creative research projects connect organisations with the lives and experiences of their customers. This helps our clients to innovate their service offering, making it more valuable for both their...
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Anab Jain
Anab is another of STBY’s regular collaborators, having worked with the company on various projects in the past. Educated in India, Vienna and London, Anab is the founder of a multi-disciplinary...
View ArticleWillem Pijffers
Willem is the founder and director of Broca & Wernicke Integrated Communication. Broca & Wernicke has a long standing reputation in communication around health care, both to consumers and...
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Bram Appelman
Bram Appelman Bram is currently one of our most regular collaborators, spending significant amounts of time with us in our Amsterdam office. An expert in applying design research principles in the...
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Ré Dubhthaigh
Ré Dubhthaigh Ré Dubhthaigh is founder and director of Radarstation. Ré is responsible for maintaining excellence in client delivery, as well as taking the lead in the development of thinking, toolkit,...
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Lovely video!
We went to the BFI this weekend for the onedotzero festival. Among a full programme of short Japanese animation films there was this very lovely music video. I looked it up an youtube today and enjoyed...
View ArticleService Design Talks 4/11
On Wednesday 4 November another of those lively debating evenings about Service Design will take place at 7 pm in the office of STBY in Amsterdam. Please be invited. Do let us know you are coming,...
View ArticleSpatial planning beyond the city
We were invited to present the work we did for Heartlands (Cornwall) at the annual conference on spatial planning (Ruimteconferentie 2009, 3 November 2009), organised by the Netherlands Environmental...
View ArticleAdopting rigor in Service Design research
Bas co-authored the paper “Thinking and Doing Ethnography in Service Design” with Fabian Segelström and Stefan Holmlid of Linköping University in Sweden for the IASDR 2009 conference in Seoul, 18-22...
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Emilie Randoe
Emilie Randoe Emilie Randoe (1963) is founder and director of Randoe Verandermanagement, a company specialized in enabling people to organize change in organizations or in networks of co-creation....
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